Shipping Policy – Paradisia

Thank you for shopping with Paradisia. We are committed to delivering your orders quickly and securely.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed.

Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed.

Shipping Time

Estimated delivery times:

• Local Orders: 3–7 business days

• International Orders: 7–21 business days

Delivery times may vary depending on your location, customs processing, and courier services.

Shipping Charges

Shipping costs are calculated at checkout based on your location and selected shipping method.

Any customs duties, taxes, or import fees for international orders are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please allow up to 48 hours for tracking updates to appear.

Delayed or Lost Packages

Paradisia is not responsible for shipping delays caused by weather, customs, carrier issues, or incorrect shipping information provided by the customer.

If your package appears lost, please contact the shipping carrier first. You may also contact us for assistance.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping details.

If an incorrect address is entered, please contact us immediately. We cannot guarantee changes once the order has been processed.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged package and item so we can assist you.

Contact Us

For shipping-related questions, please contact:

Paradisia
Email: paradisia.support@gmail.com
Website: paradisia.store